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Terms & Conditions

11.0 RULES FOR SELLERS

It will be strongly governed by the marketplace platform we selected. We will be fully responsible for maintaining the confidentiality data with password and for restricting access setup.

While using this Website, we will not :

  • post content or items in an inappropriate category or areas on our Website or services;
  • violate any laws, third party rights, or our policies
  • post false, inaccurate, misleading, defamatory, or libellous content
  • take any action that may undermine the feedback or ratings systems;
  • transfer your Account to another party without the Company's consent;
  • distribute or post spam;
  • distribute viruses or any other technologies that may harm the Website.
  • 21.1 RULES FOR BUYER

    If the country of the seller is different from the country of the buyer, the buyer is considered the importer of record and must comply with all laws and regulations of the country in which the buyer is receiving the goods. Buyers should make sure that they can lawfully import the item into the buyer's country before purchasing the item.

    Buyers may be subject to import duties and taxes, which are levied once a shipment reaches the buyer's country. In principle, additional charges for customs clearance must be borne by you if not specified otherwise in the item detail page explicitly; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country--please contact your local customs office for further information.

    Also, the company may provide certain order, shipment, and product information-such as title--to our or their international carriers, and such information may be communicated by the carriers to customs authorities to facilitate customs clearance and compliance with local laws. Customs authorities require us or sellers to state the value of the purchased item directly on the package.

    31.2 RULES FOR EVERYONE

    As we are a singapore based company we'll follow the government laws and requirement.

    The Electronic Transactions Act Singapore’s Electronic Transactions Act (ETA) was passed in the year 1998. The Act provides a legal framework that governs nearly all digital services such as ecommerce, electronic records, electronic contracts, signatures, etc. The ETA was amended in 2010 to bring the law in line with the United Nations Convention on the Use of Electronic Communications in International Contracts. Singapore was the first country in the world to adopt the UNCITRAL Model Law on Electronic Commerce. The government of Singapore encourages businesses to transact electronically, and maintain electronic records.

    41.3 UNPAID ITEM POLICY

    We will be following the different marketplace guideline for Payment. Normally payment is expected to be completed within 3 days after sales closed.

    Unpaid orders will not be processed until payment is completed. Order will be cancelled if customer did not make payment. We can advice customer service officer to give customer a call or email reminder to customers.

    51.4 ALL ABOUT FEEDBACK POLICIES

    Customer service officer should reply to all negative feedback with due care if possible. Calls can be made to the customer to understand the problem 1st before any formal reply.

    61.5 PROHIBITED AND RESTRICTED ITEM

    Before listing your item, make sure it's allowed on the marketplace platform and find out if there are specific rules and conditions on how it should be listed. See the list of prohibited and restricted items below. We will also need to make sure that the sale of their item complies with all laws.

    Alcohol (see also wine): We do not permit the sale of alcoholic beverages on its Singapore Website, except for certain sales of collectable containers or alcohol-related collectables. It is an offence to sell, offer for sale, or permit to be sold or offered, any intoxicating liquors without a license in Singapore.

    Alcohol (see also wine): We do not permit the sale of alcoholic beverages on its Singapore Website, except for certain sales of collectable containers or alcohol-related collectables. It is an offence to sell, offer for sale, or permit to be sold or offered, any intoxicating liquors without a license in Singapore.

    Animals and wildlife products – examples include live animals, mounted specimens, and ivory: We generally do not encourage the listing of live animals or pets on our Website, but in the listing of live animals or pets and/or animals or pets supplies, sellers shall ensure that such listings comply with all governmental laws and regulations. In restricted cases, some stuffed birds and the pelts and skins of some animals are permitted.

    Artifacts, art treasures, grave-related items, and indigenous crafts: Several countries in the world have legislations that regulate the export trade in artifacts, antiquities and art treasures to prevent fraudulent dealings in such artifacts and antiquities. Since they may be protected under the laws of several countries, users are advised to exercise caution when they are listing, buying or selling such artifacts and antiquities on our Website. Since these items are protected under the laws of several countries, they may not be permitted on our Website.

    Cosmetics, used: Used cosmetics are not permitted for sale on our Website.

    Counterfeit currency and stamps: Counterfeit currency, coins, banknotes and Government stamps as well as equipment designed to make these illegal products may not be listed on our Website. It is an offence to sell, buy, import or export such items in Singapore. Sales of reproductions of images of the current series of Singapore notes and coins are allowed provided that the conditions in the MAS Licensing Scheme for Currency Reproduction 2000 have been complied with, e.g.: the printing of "SPECIMEN" in black and bold lettering diagonally across the reproduction of the currency note. Reproduction of the old series notes and coins and souvenir items require the prior approval of the Monetary Authority of Singapore ("MAS"). All forged stamps, facsimiles, and reproductions may be listed but need to be clearly and indelibly marked as such on either the front or back of the stamp.

    Credit cards: Credit or debit cards are not permitted for sale on our Website.

    Currency, selling: We do not permit the sale of coins or paper money that are fraudulent or improperly described. Sellers who knowingly fail to disclose information about the authenticity of coins or paper money, alterations to coins or paper money, or other information that might have a material impact on the coin or paper money value may become liable for an offence in Singapore.

    Drugs and drug paraphernalia: Narcotics, steroids or other controlled drugs may not be listed on our Website. It is an offence to traffic in, offer to traffic in, or to do or offer to do any act preparatory to or for the purpose of trafficking in a controlled drug in Singapore. Import into or export from Singapore of a controlled drug is an offence unless it has been done as permitted by the Misuse of Drugs Act (Cap 185). Drug paraphernalia may not be listed on our Website. Such paraphernalia includes (a) any equipment, materials or substances useful for manufacturing controlled drugs and (b) any and all items that are intended for the smoking, administration or consumption of a controlled drug. It is an offence to supply, or import or export, or possess any controlled equipment, controlled materials or controlled substances in Singapore.

    Drugs, describing drugs or drug-like substances: We prohibit sellers from describing legal substances in a manner that suggests ingesting, inhaling, extracting or otherwise using any substance or compound from the legal substance will provide the same effect as an illegal drug, compound or substance or that will provide unsubstantiated health benefits.

    Electronics equipment – examples include cable TV descramblers, radar scanners, and traffic signal control devices: Certain electronics equipment, including equipment prohibited by the Info-communications Development Authority of Singapore, is not permitted to be listed on our Website. Under Singapore law, it is an offence to offer for sale any telecommunications equipment without a license. Most types of telecommunications equipment are also subject to import controls. However, small quantities (one or two sets) of certain electronic equipment can be imported for an individual's own use without a license.

    Electronic surveillance equipment – examples include wiretapping devices and telephone bugging devices: We do not permit the sale of products that are designed primarily to record the private oral, wire or electronic conversations of others without their knowledge or permission. Certain types of telecommunication equipment are prohibited from entry into Singapore unless prior approval by the Info-communication Development Authority of Singapore has been obtained. Equipment in this category includes scanning receivers / transmitters which could be used by unauthorised persons for unlawful interception of signals. For security purposes, the import of such equipment into Singapore is prohibited. There is no specific law on privacy in Singapore that otherwise prohibits or regulates the sale of electronic surveillance equipment and devices. However, since the use of such equipment and devices violates the privacy of individuals, we have taken a policy decision to not allow the sale of such items on our Website.

    Embargoed goods and prohibited countries – examples include items from Cuba: The sale of certain types of items are prohibited to particular countries (including Rwanda, Liberia, Sierra Leone, Iraq, Cote d'Ivoire, and Sudan) under Singapore law.

    Firearms, weapons, and knives – examples include pepper spray, replicas, and stun guns (see also military items): Since many firearm-related items, gun parts, gun accessories, paintball equipment and accessories, stun guns, crossbows, airsoft equipment and accessories, hand weapons and throwing knives are not permitted on our Website, sellers must carefully review our policies before listing these items and adhere to all the policies outlined.

    Furthermore, because of the varied international laws related to the sale of these items, those that are permitted may only be sold on our Website under the following two conditions.

  • The item is sold by sellers and buyers who are located in Singapore and
  • The item location is also in Singapore.
  • Note: Singapore sellers must offer only domestic postage on these products, since offering global postage will make the product available in countries where these items are prohibited.

    Any arms and explosives listed on our Website must comply with the Arms and Explosives Act (Cap 13) covering the manufacture, import, export, sale and possession of weapons. Otherwise, these items are not permitted on our Website. In addition, it is an offence for any person to sell or offer for sale any of the weapons listed in the Second Schedule of the Corrosive and Explosive Substances and Offensive Weapons Act (Cap 65). Members are advised to consult the Arms and Explosives Licensing Division of the Singapore Police Force prior to dealing in such items.

    Licensed sellers should also note that firearms, air-guns or guns may only be sold to government departments or persons who are licensed to possess such arms. For swords, daggers, spears or spearheads, licensed sellers can sell to anyone but must record down their particulars in a register. The register must be produced to the licensing authority for inspection during the renewal of license or whenever requested by the licensing authority. Certain military items and information, including those military items and information that are manufactured or developed in the United States are not allowed on our Website. In addition, sellers are not allowed to list any items or information covered by Part 121 of the International Traffic in Arms Regulations (ITAR), also known as the United States Munitions List.

    Food and healthcare items: The sale of food is strictly regulated and sellers who list food and food-related products should familiarise themselves with the applicable laws before listing such items on our Website. Prior to listing any food on our Website, sellers should read this section to learn more about what food items are not permitted.

  • Prohibited Food Items: For the safety of our members, sellers may not list the following food and food-related items on our Website: Listings containing medicinal claims — that is, a claim that the item is intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease in humans and/or animals, contraception, inducing anaesthesia or otherwise preventing or interfering with the normal operation of a physiological function, whether permanently or temporarily, and whether by way of terminating, reducing or postponing, or increasing or accelerating, the operation of that function or in any other way (for example, pharmaceutical drugs, contact lenses, misbranded dietary supplements)
  • Noxious food items
  • Food which contains any prohibited substances or substances in excess of permitted proportions
  • Adulterated food without fully informing the buyer at the time of sale of the nature of the transaction
  • Unpasteurised dairy products
  • Wild mushrooms
  • Perishable items: Sellers who list perishable items should clearly identify in the item description the steps that they will take to ensure that the goods are delivered to the buyer safely. For example, sellers of perishable goods should offer overnight delivery and ensure that the goods are properly packaged
  • Sealed Containers: All food and related products sold on our Website should be packaged or sealed to ensure that the buyer can identify evidence of possible tampering.
  • Expiration dates: All items must be delivered to buyers prior to a clearly marked expiration or "use by" date.
  • Examples of laws that sellers are required to comply with in Singapore:

  • Labelling requirements: There must be a statement or label legibly and durably written on or attached to the package of food indicating the trade name or description, the net weight or the number, true measure or volume, the quality, strength, purity, composition and proportion of the contents, and the name and address of the importer, manufacturer or packer.
  • No misleading statements: No advertisement for food shall contain any statement (written, pictorial or descriptive) that is false or misleading about the nature, quantity, composition, effects, etc of the food or any ingredients thereof.
  • Unsanitary Food: Food that is prepared, packaged or stored under unsanitary conditions.
  • Import/Export: There are restrictions on the import and export of many food products. For example, the import of meat, fish, fruits and vegetables require prior approval from the appropriate authority.
  • The links below can be used as a starting point for sellers to educate themselves about laws relating to food sales:

  • Agri-Food and Veterinary Authority of Singapore's Web site
  • -
  • Singapore Customs Website
  • Sale of Food Act (Cap 283)
  • Penal Code (Cap 224)
  • Government documents, IDs, and licenses: Government IDs and licenses, or items that claim to be, or that look similar to, government identification documents are not permitted on our Website. Since the unauthorised use or sale of official government IDs and licenses are prohibited in Singapore, we do not allow the listing of such items on our Website.

    Hazardous materials – examples include batteries, fireworks, and Freon: Hazardous or dangerous goods (such as radioactive materials, flammable gases, liquids and solids, and toxic substances) may pose a danger to health, safety or property while being transported. Many hazardous goods cannot be posted through the mail or commercial carriers at all. Items of such nature are not permitted to be listed on our Website. A few hazardous materials may legally be transported under certain conditions if they are properly packaged and labelled. Such items are permitted on our Website, provided that the listing contains a clear notice of the hazardous nature of the material, and a description of the planned method of postage that complies with the applicable laws in the buyer's and seller's countries.

    Human parts and remains: The listing of humans, the human body, any human body parts or human remains are not permitted for sale on our Website.

    Importation of Goods into Singapore: Members importing goods into Singapore from another country, either by selling or buying items listed on our Website, are responsible for ensuring that the importation of that type of product complies with applicable Singapore laws. These laws often are complex, and issues will vary depending upon exactly what item is involved and the countries in which the buyer and seller reside.

    Items encouraging illegal activity – examples include an eBook describing how to create methamphetamine: We prohibit the sale of items or links to items that encourage, promote, facilitate or instruct others to engage in illegal activity. We also prohibit buyers from requesting or encouraging sellers to break any applicable laws. In addition, we may remove listings as requested by law enforcement to cooperate with any investigation or to prevent harm to WAREHOUSE56 and its members.

    Lockpicking devices: We do not permit the listing of any lockpicking or locksmithing device. Users are cautioned that under Singapore law, any person found armed with any article or instrument for use in the course of or in connection with any housebreaking is guilty of an offence which is punishable by imprisonment. Since lockpicking devices would fall under this category, these are prohibited from being listed on our Website.

    Lottery tickets: We do not allow the sale of lottery tickets.

    Mailing lists and personal information: We do not permit the sale of bulk email, Internet Protocol (IP), Instant Messenger (IM), or mailing lists that contain names, addresses, phone numbers, or other personal identifying information. Any tools or software designed predominantly to send unsolicited commercial messages (UCE or "spam") will not be permitted.

    Medical devices – examples include contact lenses, pacemakers, and surgical instruments: We allow the sale of most prescription medical devices, but requires sellers of medical devices that require a prescription for distribution to the public to strictly follow certain rules when listing such items on our Website.

  • The sale or supply of contact lenses without a license is prohibited in Singapore, except for sale and supply by a manufacturer or a wholesale dealer in contact lenses supplying contact lenses in the ordinary course of business to: a registered contact lens practitioner any hospital, clinic, nursing home or other institution providing medical or surgical treatment; etc For more information please refer to the Contact Lens Practitioner Act (Cap 53A)
  • The sale or supply or importation of any condom made from compounded natural rubber latex which fails to comply with certain prescribed standards is prohibited. For more information, please see the Medicines Act (Chapter 176) and Medicines (Quality of Condoms) (Specification and Prohibition) Order.
  • The import, export and sale, etc, of any irradiating apparatus is regulated in Singapore, and a license is required for medical diagnostic, medical, therapeutic, dental diagnostic, and veterinary diagnostic purposes. For more information, please see the Radiation Protection Act (Chapter 262, Section 28) and the Radiation Protection (Ionising Radiation) Regulations.
  • Multi-level marketing, pyramid, and matrix programs: The listing and advertising of multi-level marketing programmes (including online payment randomisers), matrix, pyramid, Ponzi schemes, and all similar programmes are not permitted on our Website. Such programmes are often regulated or illegal.

    Offensive material – examples include ethnically or racially offensive material and Nazi memorabilia: Sellers may not list items that promote or glorify hatred, violence, or racial intolerance, or items that promote organisations with such views.

    Pesticides: Under Singapore law, it is an offence to sell, advertise or supply any pesticide, substance, mixture or preparation for the purpose of vector control, unless the seller is registered with the Director-General of Public Health. It is also a requirement to register any pesticides for use in the cultivation of plants in Singapore, and no person may distribute, supply, sell or expose or offer for sale any pesticide unless the same has been registered with the Director-General of Public Health.

    Police-related items: With limited exceptions (partially listed below), we do not permit the listing of law enforcement badges or official law enforcement equipment from any public entity, including badges issued by the government of any country. Under Singapore law, it is an offence to use or wear without authorisation, or supply to any person who is not lawfully authorised, any decoration, insignia or uniform of the police, or anything resembling it. It is also an offence to forge or tamper with, or use or have in his possession, any police or official pass, permit, or license, etc. There are a number of other laws in Singapore that prohibit the supply, sale, use or import of police-related items.

    Postage meters: Under Singapore law, it is an offence to sell, offer for sale, import or export any 'franking machine' without the written approval of the Postal Authority (which is the Info-communications Development Authority of Singapore). Accordingly, the listing of postage meters or franking machines are not permitted on our Website.

    Prescription drugs: Controlled drugs or items (or their components) that require a prescription from a licensed practitioner (such as a doctor, dentist, ophthalmologist or optometrist) are not permitted on our Website; this includes drugs prescribed by veterinarians for animals. Under Singapore law, it is an offence to sell, supply or export any medicinal product without a product license. In particular, the Medicines Act (Cap 176) requires all medicinal products sold in Singapore and manufactured locally for export, to be licensed with the Centre for Drug Administration, Health Sciences Authority. The Medicines (Advertisement and Sale) Act (Cap 177) also prohibits advertisements of medicines relating to certain diseases like diabetes, epilepsy or hypertension. All products which are not stated in the General Sale List are prohibited from sale on our Website.

    Prohibited services: Sellers are not permitted to offer or solicit services on our Website that are illegal, sexual in nature or that violate the User Agreement.

    Controlled items: In Singapore, the Standards, Productivity and Innovation Board (SPRING Singapore) is appointed as the 'Safety Authority' to administer the Consumer Protection (Safety Requirements) Registration Scheme (CPS Scheme). SPRING Singapore ensures that consumer products which are designated as controlled goods meet the specified safety standards and are safe for normal use. Registration of controlled goods with SPRING Singapore is mandatory before they can be advertised, traded or displayed for sale in Singapore. Controlled items which are not registered in accordance with the safety requirements or which do not have a valid SAFETY Mark affixed are liable to recall and suppliers of such controlled items are required to take all necessary steps to inform users of the potential danger resulting from the use of such items. We strongly support the efforts of SPRING Singapore to protect consumers against potentially hazardous goods. We do not permit the listing of items that have been identified by SPRING Singapore as "controlled goods" which do not have a valid SAFETY Mark on the product or packaging.

    Slot machines: Slot machines are not permitted for sale on our Website.

    Stamps: We do not permit the sale of stamps that are fraudulent or improperly described. Sellers who knowingly fail to disclose information about the authenticity of a stamp, alterations to the stamp, or other information that might have a material impact on the stamp's value will also be subject to our action. If unsure of the origin or authenticity of the stamp, please state this clearly in the listing. Do not sell an item "As Is" regarding its authenticity. Stocks and other securities: The sale of shares, stock or other securities is not permitted on our Website.

    Stolen property and property with removed serial numbers: We strictly forbid the sale of stolen property, which violates the law. We strongly support law enforcement efforts to recover stolen property that is listed on our Website, and urge the prosecution of those responsible for knowingly attempting to sell such items on our Website.

    Tobacco: Since the sale of tobacco products is highly regulated in Singapore, cigarettes, cigars, smokeless tobacco or coupons for such items are not permitted on our Website.

    Travel: In Singapore, any person carrying on the "business of a travel agent" is required to be licensed under the Travel Agent's Act and Regulations (Cap 334).

    71.6 RULES FOR LISTING

    Prepare as much information as you need (type, brand, color, manufacturer, and etc.) Keep in mind that we will need to provide the right information about your item, which will have more chance to sell easily.

    Good images make your item more attractive. Image sometimes better than a thousand words, so take clear photos of your item in various angles.

    Decorate your seller shop to look good.

    81.7 REPORTING INAPPROPRIATE TRADING

    If you see a listing that violates our policies, please report it to the marketplace Security & Resolution Center

    We will also report this to our company management for the next cause of action.

    91.8 CREATING LEGALLY COMPLIANT LISTING

    As a seller, we will be ultimately responsible for the legality of any item you offer for sale on all the marketplace and the listing describing that item. If our item or listing violates the policy or is reported to the company by an intellectual property rights owner as violating its rights, the listing may be removed.

    Make sure our listing follows all the required guidelines.

    101.9 APPEALING UNPAID ITEMS

    If orders is cancel by the system automatically we will be not be able to offer the same price if it is a joint promotion.

    If the promotion is done by our company, customer service officer kindly seek manager for advice.

    112.0 TRUST AND SAFETY TUTORIALS

    This team is responsible for keeping the marketplace a safe, well-lit place for people around the world to trade with one other. Actively working to keep the workflow and plans safely.

    Course might be conducted or share in as and went needed to keep the team updated.

    122.1 CAN LET USER REFERENCE PREVIOUS VERSION

    Case by case basis as company can change the policy on the go. If customer wrote in to us we can provide them the previous version once management had approved.

    132.2 SCOPE

    This privacy notice applies to any Fullhouse website, application, service, or tool (collectively "Services") where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices.

    Learn more: Scope This privacy notice applies to any Fullhouse website, application, service, or tool (collectively "Services") where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices.

    This privacy notice also applies to the provision of Fullhouse services through any Fullhouse partner's website, application, service, or tool where it is referenced and where your listings and their content are published or advertised in accordance with the terms of this privacy notice.

    We may amend this privacy notice at any time by posting the amended version on this site including the effective date of the amended version. We will announce any material changes to this privacy notice through email/ website.

    142.3 PERSONAL INFORMATION WE COLLECT (PDPA)

    Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

    We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

    We collect personal information from you when you use our Services and will follow the guideline base on PDPA Personal data in Singapore is protected under the Personal Data Protection Act 2012 (PDPA).

    152.4 HOW WE USE YOUR PERSONAL INFORMATION

    We use your personal information to provide and improve our Services, provide you with a personalized experience on our sites, contact you about your account and our Services, provide you customer service, provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities.

    We use the personal information we collect from you for a range of different business purposes and according to different legal bases of processing. The following is a summary of how and according to which legal bases we use your personal information. We use your personal information to fulfill a contract with you and provide you with our Services, to comply with our legal obligation, protect your vital interest, or as may be required for the public good. This includes:

  • To provide payment processing and account management, operate, measure and improve our Services, keep our Services safe, secure and operational, and customize site content that includes items and services that you may like in response to actions that you take
  • To contact you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed or as otherwise necessary to provide you customer service
  • When contacting you for such purposes as outlined above, we may contact you via email, telephone, SMS/text messages, postal mail, and via mobile push notifications
  • When contacting you via telephone, to ensure efficiency, we may use autodialed or pre-recorded calls and text messages as described in our User Agreement and as authorized by applicable law. Message and data rates may apply
  • To provide other services requested by you as described when we collect the information
  • We use general location information to provide you with location based services (such as advertising, search results, and other personalized content)
  • To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities.
  • We use your personal information to pursue our legitimate interests where your rights and freedoms do not outweigh these interests. We have implemented controls to balance our interests with your rights. This includes to:

  • Improve our Services, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience
  • Personalize, measure, and improve our advertising based on your advertising customization preferences
  • Contact you via email or postal mail in order to offer you coupons, discounts and special promotions, poll your opinions through surveys or questionnaires and inform you about our Services, as authorized by applicable law
  • Contact you about public policy matters, or other current events, related to your ability to use our Services. This could include an invitation to join a petition, letter writing, call or other sort of public policy related campaigns
  • Deliver targeted marketing, service updates, and promotional offers based on your communication preferences
  • Measure the performance of our email marketing campaigns (e.g. by analyzing open and click rates)
  • Monitor and improve the information security of our site and mobile applications.
  • With your consent, we may use your personal information to:

  • Provide you with marketing via telephone calls, SMS or text
  • Provide you with marketing from other corporate family members
  • Provide you with marketing from third parties
  • Customize third party advertising you might see on third party websites
  • Use your precise geolocation to provide location based services
  • Use your sensitive personal information to facilitate transactions in certain categories.

    You have the right to withdraw your consent at any time. We may use technologies considered automated decision making or profiling. We will not make automated-decisions about you that would significantly affect you, unless such a decision is necessary as part of a contract we have with you, we have your consent, or we are required by law to use such technology.

  • 162.5 YOUR CHOICES ABOUT HOW WE USE YOUR PERSONAL INFORMATION

    You have choices about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.

    2.5.1 COMMUNICATIONS PREFERENCE You can control your email communication preferences using the application. If you do not which to received any promotion / newsletters you can unsubscribe or give our friendly customer service a call.

    2.5.2 MARKETING If you do not wish to receive marketing communications from us, you can unsubscribe via the link in an email you received. Keep in mind, we do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your consent.

    2.5.3 ADVERTISING If you do not wish to participate in our advertising personalization programs, you can opt-out by following the directions provided within the applicable advertisement, or through the programs described in our User Cookie Notice in you internet explore. The effect of an opt-out will be to stop personalized advertising, but it will still allow the collection of personal information as otherwise described in this privacy notice. We do not allow third parties to track or collect your personal information on our sites for their own advertising purposes, without your consent.

    2.5.4 STAYING SIGNED IN When you sign in to your account on our Services, the system will keep you signed in to your account for a certain amount of time. If you are using a public or shared computer, we encourage you not to choose to stay signed in. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and take certain specific actions during this signed in period without any further authorization. The specific actions and account activities that you or any other user of this computer/browser may take include:

  • Bid, buy or make an offer on an item
  • Check out or add items to your cart
  • View or edit the Watch List or order details
  • View the profile page
  • Conduct after-sale activities, like leaving Feedback, canceling orders, requesting returns or submitting claims
  • If you attempt to change your password, User ID, update any other account information or attempt other account activity beyond those listed above, you may be required to enter your password. You can typically end your signed in session by either signing out and/or clearing your cookies. If you have certain browser privacy settings enabled, simply closing your browser may also end your signed in session. If you are using a public or shared computer, you should sign out and/or clear your cookies when you are done using our Services to protect your account and your personal information.

    172.6 WAYS YOU CAN ACCESS, CONTROL, CORRECT YOUR PERSONAL INFORMATION

    We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.

  • You have the right to know what personal information we maintain about you
  • We will provide you with a copy of your personal information in a structured, commonly used and machine readable format on request
  • If your personal information is incorrect or incomplete, you have the right to ask us to update it
  • You have the right to object to our processing of your personal information
  • You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our Services
  • 2.6.1 ACCESS, CORRECTION You can see, review and change most of your personal information by signing in to your account. Please, update your personal information immediately if it changes or is inaccurate. Keep in mind, once you make a public posting, you may not be able to change or remove it. We will honor any statutory right you might have to access, modify or erase your personal information. To request access and to find out whether any fees may apply, if permitted by applicable national laws, please contact us following the instructions in the Contact Us section below. Where you have a statutory right to request access or request the modification or erasure of your personal information, we can still withhold that access or decline to modify or erase your personal information in some cases in accordance with applicable national laws. If you request that we stop processing some or all of your personal information or you withdraw (where applicable) your consent for our use or disclosure of your personal information for purposes set out in this privacy notice, we might not be able to provide you all of the Services and customer support offered to our users and authorized under this privacy notice and our User Agreement: Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable national laws.

    182.7 HOW WE MIGHT SHARE YOUR PERSONAL DATA

    We may disclose your personal information to other members of the company on the need to know basics . This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We attempt to minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose. We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.

    19 2.8 HOW LONG WE KEEP YOUR PERSONAL DATA

    We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

    202.9 DATA CONTROLLERS AND DATA PROTECTION OFFICERS

    We are a singapore register company as which we will follow all the government rules and agency guideline.

    All organisations, including sole proprietorships, are required to designate at least one person, a Data Protection Officer (DPO), to be responsible for ensuring that the organisation complies with the PDPA.

    Organisations are also required to ensure that at least one DPO's business contact information is made available to the public. The business contact information may be a general telephone or email address of the organisation.

    The DPO may be a person whose scope of work solely relates to data protection or a person in the organisation who takes on this role as one of his multiple responsibilities. To be clear, compliance by the organisation with the PDPA remains the responsibility of the organisation notwithstanding the appointment of the data protection officer.

    212.10 OTHER IMPORTANT PRIVACY INFORMATION

    When you share your personal information on our sites or applications – what happens?

    Other users have limited access to the information you share on. For example, other users can see your bids, purchases, items for sale, your collections, the sellers and collections you follow, storefronts, feedback, ratings, product reviews and associated comments. Other users can also see any information you chose to share in your profile or your collections.

    When you use our Services, your public user ID may be displayed and available to the public and associated with all of your public WAREHOUSE56 activity. Notices sent to other users about suspicious activity and notice violations on our sites may refer to your public user ID and specific items. If you associate your name with your user ID, the people to whom you have revealed your name may then be able to identify your WAREHOUSE56 activities.

    To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information as necessary to facilitate your transactions and collect payments. However, when users are involved in a transaction, they have access to each other's name, user ID, email address and other contact and shipping information.

    223. ABOUT WAREHOUSE56

    WAREHOUSE56 is a Furniture company featuring a large variety of products at affordable prices.

    3.1 DESCRIPTION AND INTRODUCTION ABOUT WAREHOUSE56

    WAREHOUSE56 is a Online & Offline Company that allows users to buy furniture at competitive prices.

    While we may provide pricing, shipping, listing, sourcing, and other guidance in our services, such guidance is solely informational and you may decide to follow it or not.

    234. POLICY ENFORCEMENT

    When a buyer or seller issue arises, we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing for both buyers and sellers.

    245. FEES

    The fees we charge for using our Services are listed on page. If your payment method fails or your account is past due, we may collect amounts owed by charging other payment methods on file with us, retain collection agencies and legal counsel.

    256. PURCHASE CONDITIONS

    When buying an item, you agree to the Rules and policies for buyers and that:

    You are responsible for reading the full item listing before making a bid or commitment to buy You enter into a legally binding contract to purchase an item when you commit to buy an item, your offer for an item is accepted, or if you have the winning bid (or your bid is otherwise accepted)

    267. INTERNATIONAL BUYING AND SELLING; TRANSLATION

    International user can purchase the items without any problem however we will only be able to ship the items locally.

    278. CONTENT

    When providing content using the Services (directly or indirectly), you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all Intellectual Property Rights (as defined above) you have in that content in connection with our provision, expansion, and promotion of the Services, in any media known now or developed in the future. To the fullest extent permitted under applicable law, you waive your right to enforce against WAREHOUSE56, our assignees, our sublicensees, and their assignees your Intellectual Property Rights in that content in connection with our, those assignees', and those sublicensees' use of that content in connection with our provision, expansion, and promotion of the Services.

    You represent and warrant that, for all such content you provide, you own or otherwise control all necessary rights to do so and to meet your obligations under this User Agreement. You represent and warrant that such content is accurate. You represent and warrant that use of any such content (including derivative works) by us, our users, or others in contract with us, and in compliance with this User Agreement, does not and will not infringe any Intellectual Property Rights of any third party. WAREHOUSE56 takes no responsibility and assumes no liability for any content provided by you or any third party.

    We offer product data (including images, descriptions and specifications) that are provided by third parties (including WAREHOUSE56 users). The product data includes copyrighted, trademarked and other proprietary materials. You agree not to remove any copyright, proprietary, or identification markings in the product data and not to create any derivative works based on that data.

    We try to offer reliable product data, but cannot promise that the content provided through the Services will always be available, accurate, complete, and up-to-date. You agree that WAREHOUSE56 is not responsible for examining or warranting the listings or content provided by third parties through the Services, and that you will not attempt to hold us or our data providers liable for inaccuracies. As a seller, you agree to ensure that content directly associated with your listings is accurate.

    The name "WAREHOUSE56" and other WAREHOUSE56 marks, logos, designs, and phrases that we use in connection with our Services are trademarks, service marks, or trade dress of WAREHOUSE56 in Singapore and other countries. They may not be used without the express written prior permission of WAREHOUSE56.

    289. INTELLECTUAL PROPERTY

    We respond to notices of alleged copyright infringement under the Singapore law. there are three mechanisms by which IP rights can be registered: a patent, a copyright or a trademark. Intellectual property may be an inventive process or design, which is protected in Singapore under its patent laws.

    2910. HOLDS

    To protect WAREHOUSE56 from risk of liability for your actions as a seller, WAREHOUSE56 and buyer might find that the order will be placed on hold. You can call our customer service to find out more.

    3011. PRIVACY OF OTHERS; MARKETING

    WAREHOUSE56 use your information with other department of the related company but we will follow with Singapore Personal Data Protection Act 2012 (PDPA) is a law that governs the collection, use and disclosure of personal data by all private organisations. The Act has come into full effect on 2nd July 2014

    3112. ADDITIONAL TERMS

    Returns and Cancellations

    We will access each replacements, returns, and refunds under certain circumstances.

    3213. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

    We try to keep our Services safe, secure, and functioning properly, but we cannot guarantee the continuous operation of or access to our Services.

    You agree that you are making use of our Services at your own risk, and that they are being provided to you on an "AS IS" and "AS AVAILABLE" basis. Accordingly, to the extent permitted by applicable law, we exclude all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

    In addition, to the extent permitted by applicable law, we (including our parent, subsidiaries, and affiliates, and our and their officers, directors, agents and employees) are not liable, and you agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, other intangible losses, or any special, indirect, or consequential damages) resulting directly or indirectly from:

    viruses or other malicious software obtained by accessing or linking to our Services; glitches, bugs, errors, or inaccuracies of any kind in our Services; damage to your hardware device from the use of any WAREHOUSE56 Service; the content, actions, or inactions of third parties, including items listed using our Services or the destruction of allegedly fake items;

    A suspension or other action taken with respect to your account or breach of the Abusing WAREHOUSE56 Section above;

    the duration or manner in which your listings appear in search results as set out in the Listing Conditions Section above; or your need to modify practices, content, or behavior, or your loss of or inability to do business, as a result of changes to this User Agreement or our policies. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.

    3314. RELEASE

    If you have a dispute (and our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

    3415. INDEMNITY

    You will indemnify and hold us (including our affiliates and subsidiaries, as well as our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of this User Agreement, your improper use of WAREHOUSE56's Services or your breach of any law or the rights of a third party.

    3516. LEGAL DISPUTES

    You and WAREHOUSE56 agree that any claim or dispute at law or equity that has arisen, or may arise, between you and WAREHOUSE56 (including any claim or dispute between you and a third-party agent of WAREHOUSE56) that relates in any way to or arises out of this or previous versions of this User Agreement, your use of or access to the Services, the actions of WAREHOUSE56 or its agents, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Legal Disputes Section.

    3617. GENERAL

    Except as otherwise provided in this User Agreement, if any provision of this User Agreement is held to be invalid, void or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions. In our sole discretion, we may assign this User Agreement, and in such event, we will post notice on WAREHOUSE56.

    Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this User Agreement.

    We may amend this User Agreement at any time by posting the amended terms on www.wrehouse56.sg. Our right to amend the User Agreement includes the right to modify, add to, or remove terms in the User Agreement. We will provide you 30 days' notice by posting the amended terms. Additionally, we will notify you through the WAREHOUSE56 Message Center and/or by email. Your continued access or use of our Services constitutes your acceptance of the amended terms. We may also ask you to acknowledge your acceptance of the User Agreement through an electronic click-through. This User Agreement may not otherwise be amended except through mutual agreement by you and an WAREHOUSE56 representative who intends to amend this User Agreement and is duly authorized to agree to such an amendment. The policies and terms posted on our Services may be changed from time to time. Changes take effect when we post them on the WAREHOUSE56 Service. If you create or use an account on behalf of a business entity, you represent that you are authorized to act on behalf of such business and bind the business to this User Agreement. Such account is owned and controlled by the business entity. No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this User Agreement. The User Agreement and all terms and policies posted through our Services set forth the entire understanding and agreement between you and WAREHOUSE56, and supersede all prior understandings and agreements of the parties.